Providing consistent, fast response times in an industry where every second counts
Whether for inspections, repairs or cleaning, our reactive teams allow for quick on site temporary repair measures to be carried out while passing vital survey information to our planned maintenance division for permanent warranty backed repairs to be programmed, reducing our client down time to the absolute minimum.
In January, with storms, high winds and heavy rain, our reactive team have been very busy helping customers who have been hit by the weather across Scotland.
And while we are still in Winter and there is sure to be more bad weather on the way, we wanted to look back at our reactive team call out stats for January as we feel it strongly reflects on our dedication to our customers.
Balmore Reactive Team Call Out Stats
- 3 Dedicated reactive truck mount teams
- 351 Call Outs 1st of Jan -1st of Feb
- Average response time 3.5hrs
- Average time on site 1hr 15min
- Average call outs covered by team per day 6
- Temp repair success rate in 1st visit 94%
Providing full though life asset maintenance services from initial inspection, repair and specialist cleaning of high-value assets. We operate in multiple business sectors including construction, rail, offshore and renewables, offering the expertise of over 40 years in particular high aspect/difficult access works, roofing, rope access, industrial cleaning and drone inspection services across the UK.
If you would like to know more about our reactive call out team and what we can offer your business, please contact our Glasgow head office today.
